Terms and conditions

These Terms and Conditions ("Terms") govern access to and use of the online gaming services provided by Oxibet Casino ("we", "us" or "Operator"). By registering, depositing, playing or otherwise using our services you agree to be bound by these Terms and any documents expressly incorporated by reference. If you do not agree with these Terms, do not register or use our services. All communications should be directed to [email protected].

1. Legal Status

1.1 License Number

Oxibet Casino operates under a master e‑gaming sublicense commonly referenced as "Curaçao eGaming 8048/JAZ" for white‑label platforms. This licence covers remote casino and sportsbook operations offered to international players.

1.2 Issuing Authority

The licence referenced in section 1.1 is issued and supervised by the Curaçao eGaming authority under the Governmental framework applicable to that regulator. The Operator maintains the licence and is subject to the regulatory requirements attached to it.

1.3 Jurisdiction

Oxibet Casino provides services to international customers under the regulatory framework described above. Availability of services to any particular user is governed by these Terms and applicable local laws; customers are responsible for ensuring that their use of the services is lawful in their jurisdiction.

1.4 Allowed to Operate in Canada

Oxibet Casino offers services to Canadian residents on an offshore basis where local law permits participation at foreign‑licensed gambling sites. Users must ensure that access and use are lawful in their province or territory.

2. Registration and Login Process

2.1 Step-by-Step Process

To create an account, visit the Oxibet Casino website and select "Register". Provide a valid email address, create a password, select your preferred currency (CAD recommended for Canadian users) and enter required personal details, including full name and date of birth. Confirm acceptance of these Terms and any Privacy Policy. Verify your email or mobile number via the verification link or SMS code provided. After verification you may log in, configure responsible gaming settings and make deposits in accordance with the cashier instructions.

2.2 Is KYC/ID Verification Required

KYC and identity verification are required. Before processing certain withdrawals or for account security purposes we will request documentation such as a government‑issued photo ID, proof of address (for example a utility bill or bank statement) and verification of payment methods. Failure to provide requested documents may result in suspension of withdrawals and account restrictions.

2.3 Time to Activate Account

Account creation and basic activation is typically immediate following successful email or SMS verification. KYC review for withdrawal purposes is conducted upon receipt of documents and may take anywhere from a few hours up to 24–72 hours depending on document quality and verification workload.

2.4 Terms of registrations (minimum age, one account per user, and restricted countries)

Registration is permitted only for individuals who have reached the minimum legal gambling age in their jurisdiction (minimum 18 years where applicable). Each person, household, device or IP address may hold only one account. Duplicate accounts are prohibited and may be closed. We refuse service to residents of jurisdictions that we have identified as restricted in our Terms and Conditions and on the registration page. You must confirm that you are not resident in a restricted jurisdiction when registering.

3. Games and Software Providers

3.1 Top Games

Oxibet Casino’s game lobby includes a variety of popular online slots, jackpot titles and live dealer games. Examples of commonly offered titles across similar platforms include high‑profile slot and live game titles that feature free spins, multipliers and live table formats.

3.2 Software Providers

Games are supplied by multiple third‑party software providers. Providers commonly used across the industry include leading studios whose games are subject to independent testing and certification. Provider availability may change from time to time.

3.3 Total Game Count

Oxibet Casino maintains a broad game library that may consist of several thousand titles spanning slots, progressive jackpots, live casino rooms, RNG table games and specialty games. The exact count varies as titles are added or removed.

3.4 Game Categories

Game categories include online slots (including Megaways and feature‑buy variants), progressive and fixed jackpots, RNG blackjack and roulette, live dealer games (including blackjack, roulette and baccarat), video poker and instant‑win games such as scratch cards and keno.

3.5 Provider Licensing & Provably Fair

Games supplied by third parties are subject to their own testing and certification. Where applicable, providers engage independent testing laboratories to audit RNGs and confirm published RTPs. Oxibet Casino does not represent that games employ blockchain‑based provably fair algorithms unless expressly stated for a particular game.

4. Bonuses and Promotions

4.1 Welcome Bonus (Amount, % Match, Free Spins)

Welcome offers are promotional in nature and may differ by jurisdiction and currency. Typical structures include deposit match bonuses and free spins credited on specified games. Specific bonus amounts, percentages and free spin numbers are set out in the promotion terms displayed at the time of offer.

4.2 Welcome offers specific to Canada

Where offered to Canadian players, welcome packages and other promotions may be denominated in CAD. Localised promotions are subject to the same Terms and conditions as other offers and must comply with applicable laws.

4.3 Process of activation for Welcome Bonus

Unless otherwise stated, to claim a welcome offer you must be a new customer and follow the promotion instructions, which may require entering a promo code in the cashier and making a qualifying deposit meeting the stated minimum. Opt‑in requirements and activation steps are set out in the promotion description.

4.4 Wagering Requirements

Bonuses and free spin winnings are subject to wagering requirements as specified in each promotion. Typical wagering multipliers for matched bonuses are disclosed with each offer and vary by promotion. Different game types may contribute differently to wagering requirements; contributions will be detailed in the relevant promotion terms.

4.5 Time Limits

Promotional balances and free spins are offered with expiry periods. The applicable time limits for completing wagering or using free spins are set out in each promotion. Failure to meet time limits will result in forfeiture of remaining bonus funds and associated winnings where stated in the relevant promotion terms.

4.6 Recurring Promotions

Oxibet Casino may run recurring promotions such as reload bonuses, tournaments and cashback offers. Details of eligibility, activation, minimum deposits and wagering requirements are published with each promotion and may be restricted by currency or geography.

4.7 Cashback Offers

Cashback promotions, where offered, will state the percentage of net losses returned, the calculation period, minimum qualifying activity and whether cashback is credited as bonus funds or withdrawable cash. Cashback may be subject to wagering or maximum caps.

4.8 Reload Bonuses (list any available)

Reload bonuses and similar offers will be described in the promotions section and cashier. Each reload offer specifies the qualifying deposit, bonus percentage, maximum bonus amount and any required promo code. Terms and conditions for reloads are the same in nature as other promotional offers.

4.9 Free Spins Bonuses

Free spin promotions state the promoted game, the value per spin, the number of spins awarded and any caps on winnings. Free spin winnings are subject to the wagering and expiry terms set out in the promotion description.

4.10 General Bonus Terms and Conditions

All promotions are subject to general bonus rules which include but are not limited to: one welcome package per person, household or IP; maximum bet limits while wagering bonus funds; permitted games and contribution rates; and prohibition of abuse. Oxibet Casino reserves the right to withhold, void or reclaim bonuses and winnings where there is evidence of bonus abuse or breach of these Terms.

5. VIP and/or Loyalty Program

5.1 VIP Tiers and Rewards

Oxibet Casino may operate a multi‑tier loyalty or VIP programme. Benefits can include increased withdrawal limits, personalised offers, dedicated account support and other non‑cash rewards. Specific tier names, thresholds and benefits are published in the loyalty programme terms.

5.2 How to Qualify

Qualification for loyalty tiers is typically based on cumulative wagering, deposit activity or other measurable play metrics. Entry to certain tiers may be by invitation only. Points accrual rules and qualification thresholds are set out in the loyalty programme documentation.

5.3 Loyalty Program Description

Loyalty points may be earned through real‑money wagering and converted into bonus credits, free spins or other rewards according to the published conversion rates. Points have no inherent cash value until converted as described in the programme terms.

5.4 Loyalty Program Rules

Points and rewards are subject to expiry, non‑transferability and other restrictions. Conversion rates and wagering requirements for converted bonuses are specified in the loyalty terms. Abuse, collusion or other improper behaviour may lead to forfeiture of points and termination from the programme.

6. Payment Methods and Banking Terms

6.1 Deposit Methods (Min/Max, Processing Times, Fees)

Oxibet Casino accepts a range of payment methods which may include debit and credit cards, local transfers, e‑wallets and cryptocurrencies. Minimum and maximum deposit limits, processing times and any applicable fees depend on the method chosen and are displayed in the cashier. Deposits are generally credited instantly. The Operator does not typically charge deposit fees but third‑party or network fees may apply.

6.2 Withdrawal Methods (Min/Max, Processing Times, Fees)

Withdrawals are processed using the payment methods available in your account and may include e‑wallets, bank transfers, card refunds and cryptocurrency. Minimum and maximum withdrawal amounts, processing timelines and any applicable fees are published in the cashier and may vary with VIP status. Processing times for approved withdrawals vary by method and may take from hours (for certain e‑wallets and crypto) to several business days for bank transfers or card payouts.

6.3 Currency, Geo‑availability, and Crypto

Accounts may be opened in a selection of currencies. Canadian users are encouraged to select CAD to avoid currency conversion fees. Cryptocurrency deposits and withdrawals, where available, are subject to coin network confirmation times and the Operator’s crypto handling procedures. Availability of payment methods depends on your country of residence and may change without notice.

7. Key Terms and Conditions

7.1 Bonus Terms (Wagering, Max Bet, Game Restrictions)

Bonus funds are subject to specific wagering requirements, maximum bet restrictions while wagering and game contribution rules. Engaging in bets that exceed stated maximums or placing bets intended to minimise wagering requirements may lead to forfeiture of bonus funds and winnings. Full bonus rules are provided on the promotions page and apply to all bonus activity.

7.2 Deposit Limits

Minimum deposit amounts and maximum payment thresholds are displayed in the cashier. Players may set their own deposit limits (daily, weekly or monthly) via their account settings as part of our responsible gaming tools. The Operator may also impose limits to manage risk.

7.3 Withdrawal Limits

Standard withdrawal limits, including daily, weekly and monthly caps, are described in your account area and may be adjusted for VIP players. Large winnings may be paid in instalments in accordance with the published limits. KYC completion is required before substantial withdrawals are approved.

7.4 Account Restrictions

Accounts may be restricted, suspended or closed for breaches of these Terms, suspected fraud, chargebacks, collusion, bonus abuse or where a player is resident in a restricted jurisdiction. When an account is closed or restricted, balances and pending transactions will be handled in accordance with these Terms and any applicable law.

8. Mobile and Technical Features

8.1 App Availability (iOS/Android)

Oxibet Casino may offer native applications for supported platforms or provide Progressive Web App functionality. Where apps are provided, system requirements and installation instructions are published in the app distribution channels or on the website. If no app is provided, full site functionality is available via mobile web.

8.2 Mobile Browser Optimization

The Oxibet Casino website is optimised for use on modern mobile browsers. Core account functions, game access and cashier operations are designed to be accessible without a native app.

8.3 User Experience and Speed on Mobile

We use modern web technologies to optimise loading times and responsiveness on a range of devices and network conditions. Performance may vary according to device capabilities and network speed.

8.4 Process of registration on mobile

Mobile registration follows the same steps as desktop registration. Tap "Sign Up", complete the registration form, verify your contact details and select your preferred currency. You may then make a deposit through the mobile cashier.

8.5 Biometrics, Live Casino, and Ratings

Where a native app is available and supported by your device, biometric authentication (such as fingerprint or Face ID) may be offered as an optional convenience for login. Live casino streams and tables are accessible via mobile where available. App store ratings and reviews are independent of the Operator and not controlled by Oxibet Casino.

9. Security and Fair Play

9.1 SSL & Encryption Standards

Oxibet Casino protects data in transit using industry standard encryption protocols. Users must ensure they use up‑to‑date browsers and operate on secure networks when accessing account or payment information.

9.2 RNG & Game Fairness (Auditors like eCogra/iTech Labs)

Games are supplied by third‑party providers whose RNGs and fairness are independently audited in accordance with their certification frameworks. Oxibet Casino relies upon provider testing and audit certificates and makes reasonable efforts to ensure games function as certified.

9.3 Customer Support (Channels, Response Time)

Customer support is available by live chat and email. Typical response time targets for live chat are immediate to a few minutes; email responses are generally provided within one to four business hours for standard enquiries. For account‑sensitive matters requiring investigation, resolution may take longer.

9.4 Support Availability (Hours, Languages)

Support is generally available in English and may be available in additional languages depending on operational capabilities. Support hours and language availability are published in the Help or Contact sections of the website.

9.5 DDoS Protection and Firewalls

Oxibet Casino employs network protection and infrastructure safeguards to mitigate distributed denial‑of‑service attacks and unauthorised access. Despite such measures, interruptions or access limitations may occur for reasons beyond our control.

10. Responsible Gambling Features

10.1 Tools (Deposit Limits, Time-Outs, Self-Exclusion)

Oxibet Casino provides responsible gambling tools including configurable deposit limits, time‑outs and self‑exclusion options. Players can set or adjust personal limits via the account area or request longer exclusions by contacting support. Self‑exclusion requests will be honoured in accordance with these Terms.

10.2 Session Reminders and Reality Checks

We may provide session reminders and reality checks that inform players of time spent and other session details. Players can use these tools to make informed decisions about their play and can disable them only in accordance with the settings provided.

10.3 Links to Support Organizations

Oxibet Casino provides information and contact details for recognised organisations that assist persons experiencing problem gambling. Such information is provided for convenience and does not substitute professional advice.

10.4 Differences from Canada-specific standards

While Oxibet Casino offers tools consistent with international best practices, offshore operators do not typically integrate with province‑wide self‑exclusion databases or state‑mandated initiatives. Canadian players should be aware of differences between provincial frameworks and offshore provider tools when managing play.

11. Advantages and Disadvantages

11.1 Pros

Oxibet Casino offers a broad selection of games, multiple payment options that may include local and crypto methods, CAD‑denominated accounts where offered, and loyalty programmes designed to reward consistent play. These features aim to provide flexible access for international users.

11.2 Cons

Use of an offshore operator involves reliance on a foreign regulator and internal dispute procedures rather than provincial regulatory schemes. Withdrawal processing times and available protections may differ from locally regulated operators. Responsible gambling tools provided by the Operator do not replace province‑wide programmes.

12. General Casino Information

12.1 Year Founded

Oxibet Casino is a relatively new market entrant established in the early‑to‑mid 2020s. The precise founding date is recorded in our corporate records and regulatory submissions.

12.2 Operator/Parent Company

The Operator is a private entity operating the Oxibet Casino brand and services under licence from the issuing authority referenced in section 1.1. Details regarding operational partnerships and service providers are available on request to regulatory authorities and as required by applicable law.

12.3 Supported Languages

Oxibet Casino supports English for registration, account management and customer service. Additional languages may be available depending on market focus and operational resources; language availability is indicated in the website interface.

12.4 Accepted Countries

Oxibet Casino accepts players from multiple jurisdictions where participation with a foreign‑licensed operator is permitted. Acceptance is determined at registration by country of residence and IP geolocation. Users are responsible for ensuring local legal compliance.

12.5 Restricted Countries

Residents of certain jurisdictions are prohibited from registering or using Oxibet Casino services. Restricted jurisdictions include those where offering services under our licence is prohibited or where applicable sanctions apply. The current list of restricted countries is maintained in the Terms & Conditions and on the registration page.

12.6 Short brand description

Oxibet Casino is an international online gaming operator offering a multi‑provider game lobby, CAD‑compatible accounts where available, and a range of payment methods including fiat and crypto options. Services are provided under the licence referenced in section 1.1 and are subject to these Terms.

13. General Provisions

These Terms constitute the entire agreement between you and Oxibet Casino concerning the subject matter herein. We may amend these Terms by publishing updates on the website; material changes will be communicated to registered users. Governing law and dispute resolution procedures applicable to these Terms are set out in the full Terms & Conditions on the website. If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.

For questions, complaints or regulatory enquiries contact us at [email protected].